Last Updated: 10th March 2026
This Privacy Policy explains how Clifolio collects, uses, stores, and protects personal information when users access or use the Clifolio platform, website, mobile application, or related services.
Clifolio operates as a marketplace platform connecting instructors and students for educational purposes.
By accessing or using the Clifolio platform, you consent to the collection, storage, and processing of your information in accordance with this Privacy Policy and applicable laws in India.
1. Information We Collect
Clifolio may collect different types of information when users interact with the platform.
Personal Information
When you register an account or purchase a course, we may collect:
Account Information
We may collect information related to your platform activity, including:
Technical Information
When you access the platform, we may automatically collect:
This information helps us improve the performance, security, and functionality of the platform.
2. How We Use Your Information
Clifolio may use collected information for the following purposes:
To create and manage user accounts
To process course purchases and payments
To provide access to purchased courses
To communicate with users regarding account activity and support
To send important platform notifications
To improve platform functionality and user experience
To detect fraud, abuse, or security threats
To comply with legal and regulatory obligations
Users may receive transactional communications such as purchase confirmations, course updates, platform notices, and support responses.
3. User Consent
By registering an account, purchasing a course, or using the Clifolio platform, users provide explicit consent for the collection, storage, and processing of personal data in accordance with this Privacy Policy and applicable Indian data protection laws.
4. Payments and Financial Information
Payments on Clifolio are processed through third-party payment gateways.
Clifolio does not store sensitive financial information, such as credit card numbers, banking passwords, or payment authentication details.
Payment providers may collect and process payment data according to their own privacy policies.
5. Sharing of Information
Clifolio does not sell or rent personal information to third parties.
However, information may be shared with:
Payment processing partners
Cloud hosting and infrastructure providers
Analytics service providers
Instructors whose courses a student enrolls in
Government or legal authorities when required by law
Such sharing is limited to what is necessary for providing platform services.
6. Third-Party Service Providers
Clifolio may use trusted third-party service providers to operate and improve the platform.
These providers may assist with:
Cloud hosting and server infrastructure
Payment processing
Analytics and platform monitoring
Email and notification services
Such providers are required to handle user data securely and only for authorized purposes.
7. Instructor Access to Student Information
When a student enrolls in a course, limited information such as name and email address may be shared with the instructor for course communication and support purposes.
Instructors are required to use such information only for legitimate educational purposes.
8. Data Security
Clifolio implements reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Security measures may include:
Encrypted communication (HTTPS)
Secure servers and infrastructure
Access control for sensitive data
However, no online system can guarantee complete security.
9. Cookies and Tracking Technologies
Clifolio may use cookies and similar technologies to:
Users may disable cookies through their browser settings, although certain features of the platform may not function properly without cookies.
10. Data Retention
Clifolio retains personal information only as long as necessary to:
Users may request account deletion, subject to applicable legal obligations.
11. User Rights (Data Principal Rights)
In accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, users may have the right to:
Access their personal data
Request correction of inaccurate information
Request deletion of personal data where legally permissible
Withdraw consent for data processing
Lodge complaints regarding misuse of personal data
Requests may be submitted through the contact information provided below.
12. Children's Privacy
Clifolio services are intended for users who are 18 years of age or older, or minors accessing the platform under parental or guardian supervision.
Clifolio does not knowingly collect personal information from children without appropriate consent.
13. Platform Role and Content Responsibility
Clifolio operates as a technology platform connecting instructors and students.
Instructors are responsible for the content they upload, including course materials and descriptions. Clifolio does not guarantee or endorse instructor content.
14. Disclosure Required by Law
Clifolio may disclose personal information if required by law, legal proceedings, government request, or regulatory authority.
15. International Users
By using the Clifolio platform, users acknowledge that their information may be processed and stored in India, where the platform operates.
16. Policy Updates
Clifolio reserves the right to modify or update this Privacy Policy at any time.
Updated versions will be published on the platform and will take effect immediately upon publication.
17. Grievance Officer
In accordance with applicable Indian laws, Clifolio has designated a grievance contact for privacy-related concerns.
Grievance Officer
Clifolio Support Team
Email: grievance@clifolio.com
Location: Dhanbad, Jharkhand, India
Complaints or concerns regarding personal data will be reviewed and addressed within a reasonable timeframe.
18. Contact Information
If you have questions regarding this Privacy Policy or the handling of your personal information, you may contact us:
Email: support@clifolio.com
Company: Clifolio
Location: Dhanbad, Jharkhand, India
19. Governing Law
This Privacy Policy shall be governed by the laws of India, and any disputes related to this policy shall fall under the jurisdiction of the courts located in Dhanbad, Jharkhand, India.